 CASOS Publication
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"Organizational Change and the Digital Economy: A Computational Organization Science Perspective" (PDF file) Author: Kathleen M. Carley Abstract E-commerce, the web, computers, IT, etc. are often viewed as a technological panacea where all that is needed is better technology to eliminate social and organizational problems, to make organizations more efficient, effective and productive, and to create an effective digital economy. Technological solutions are expected to eliminate barriers to entry, make information ubiquitour, enable increases in info-spheres, increase access to people, and speed the rate of change. Yet, most studies of automation show that the impact of technology is typically different than expected and less effective than expected; that major problems are the result of social or legislative processes that cannot be overcome by technology, and that networks linking people, knowledge, and companies both enable and constrain the impact of technology. Recent work in computational organization science provides guidance for assessing, measuring, monitoring, and predicting organizational change as we move into a digital economy. | ||